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Managed Services

Achieve strong business resilience with expert support.

Partner with us and benefit from the expertise of the top 3% of IT service providers in the EMEA region (according to C5’s instance of ServiceNow a leading IT management software), offering you peace of mind, availability, and resilience.

C5 Alliance Managed Services Performance Statistics

Our Managed Services team works proactively to understand issues and prevent them in the future. We can equip you with the right tools to maximise productivity across your whole company, while creating a positive impact in terms of efficiency and cost-effectiveness. Take advantage of our partnerships with some of the leading global technology providers including Microsoft, HPE, VMWare and Citrix.

Bridging the skill gap

Recruiting, training and maintaining a large in-house IT department can be difficult and costly but recruiting, training and maintaining a skilled IT workforce is what we do.

Our specialist team of 180+ qualified consultants are experienced and skilled to deliver advanced business solutions and IT services to a large variety of sectors including financial, legal, utilities, manufacturing, and public sector.

We invest in our staff, our competencies and our tools as well as process standards such as ITIL, ISO 20000-1 and Cyber Essentials.

Free up time to focus on your clients

Your focus is to create a leading, client-led, technology enabled business

Your leaders wear many hats and have committed to simultaneously grow the business, expand services, build efficiencies, and evidence compliance.

You require an enterprise-grade IT service that supports users, is scalable yet both secure & compliant.

Consequently, you need a provider who can meet your IT needs, facilitate your journey to the cloud, architect a scalable business system infrastructure and partner with you on your digitalisation journey.

  • Compliance Icon
    IT Managed Services for Regulated Businesses

    C5 Alliance provide IT managed services for regulated business. Ranked in the top 3% of the EMEA region and delivered by a local team, our service meets the needs of regulated businesses. Read more...

  • Cloud Solution Provider Icon
    Microsoft Cloud Solution Provider

    We are a Tier 1 partner in the Microsoft Cloud Solution Provider Program. We have the capabilities to transact and support Microsoft’s cloud services whether that’s Microsoft 365, Azure or Dynamics 365 and more. Find out more about how you can drive sustainable cost reduction, asset optimisation and governance. Click here to find out more about our Microsoft Cloud Solution Provider offering.

  • Service Desk Icon
    Service Desk & Technical Support

    We are continuously working to provide proactive First to Third Line support and services. Let us identify any system weaknesses and apply solutions before they become problems. Read more...

  • Patching Security Icon
    Managed Patching Service

    Our Managed Patching Service ensures that critical, security and service packs are regularly applied to customer’s systems to maintain the security and integrity of operating systems and applications. Read more...

  • Business Insights Icon
    Monitoring and Event Management

    Our IT Monitoring Service collects and stores data for trend analysis, auditing, and capacity planning to inform you how to develop your it infrastructure and pre-empt any problems. Read more...

  • Cloud Backup Icon
    Backup Management

    Our Managed Services team can continually monitor the availability, status, and performance of your Backup Systems, making sure jobs run and complete successfully, ensuring resilience for your business in the event of any data loss. Read more...

  • Security Services Icon
    Anti-Virus & Cybersecurity Management

    Our Operations Team can continually monitor the availability, status, and performance of your systems, making sure updates are applied and any identified security threats are immediately escalated through Incident and Event Management. Read more...

  • Business Solutions Icon
    Service Delivery Management

    We can provide you with a Service Manager who has oversight and management of all the key functions related to our Managed Services agreement. A proactive review of performance and operations will enable ongoing service improvements to help boost your organisation’s productivity and the cost-effectiveness of our service. Read more...

Genuine business value

Dementia Jersey logo

“The Trustees really appreciate the support for our charity. With the growth in demand we’re experiencing for our services in the community, we had to get the decision right on IT support and I’m confident that has been achieved with C5 Alliance. I’m delighted with the excellent support we’ve received from C5 from Day 1, including external training with ALX.”

Mark Blamey, Manager, Dementia Jersey

Santander Logo

“C5 Alliance have consistently provided us with a professional and reliable service over the years we have been working with them. They provide an integral support function to our business and we know we can rely on them to deliver an excellent standard of service.”

Roger Wiseman, Head of Technology, Santander International

Find out how your organisation can benefit from C5’s Managed Services offering.

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